- Assists 6 dentists; receives patients/examines dental records; and prepares instruments and treatment rooms for setup
- Utilizes digital imaging software; exposes bitewing/panoramic images; identifies anatomical landmarks and gingivitis
- Disinfects/sterilizes instruments/monitors spore testing; performs equipment maintenance on 10 items totaling $102K
- Uses patient scheduler to coordinate appointments; reviews records for compliance/files daily; assists with AFDRAP
- Oversees all fundamental tasks concerning records/reception/logistics/radiology/dental instrument processing
- Actively pursuing Bachelor Degree in Healthcare Information Management--8 semester hrs completed with 4.0 GPA
- Asst'd NCOIC w/annual inventory; diligently insp'd >60 dental articles--recovered $9K in AF eqpmt/property
- Audited 39 enlisted trng records; rectified 115+ vital documentation errors--AFTR accuracy rate increased 5%
- Augmented IC pgm; completed 20 tx rm insp's/400 items rvw'd/zero findings noted--ensured accountability/12 mbrs
- Augmented wg C19 tm f/2 mos; triaged calls/performed hlth checks f/2.2K prsnl--mitigated spread of virus to 0.02%
- Authored 13 eqpmt pkgs; secured $78K in upgrades/crit supplies for specialty svcs--saved AF $100K in civ treatments
- Back-filled preventive dentistry section; provided oral cleanings 14 pts/42 procedures--produced $2K in care
- Bolstered Gp Manpower tm; demo'd emer resp capes in "Rdy Eagle Exer"/tm xfer'd 50 pts--secured $9M facility & staff
- Captured orthodontic diagnostic photos f/48 pts; imprv'd trmt plng--yielded $36K in dental care f/top producing dentist
- Children's Dental Health Mo champion; visit'd schools/taught proper oral hygiene technique--737 kids educat'd
- Class 3 pgm monitor; facilitated urgent treatment for 50+ mbrs--deployable Wing assets averaged >90% of 960 staff
- Cleaned/scraped 2880 teeth to ensure clean and hygienic smiles for 90 personnel--promote now
- Completed 2-day Advanced Cardiac Life Support crse; 16 hrs book/hands-on trng--updated critical credentials
- Conducted 20 rm insps; ID'd/correct'd 8 failed discrepancies--averted safety mishaps/enhanced pass rt 4%/95% to 99%
- Contributed to 500+ radiographs; 99% accuracy, 9% above nationally approved standard--upheld ALARA standards
- Contributed to Nat'l Children's Dental Health Mth; packaged 450 oral health bags--improved oral hygiene, 235 youth
- Coord'd annual tng day; led 16 briefings f/78 mbrs--achiev'd safety/RSV requirements/100% Sq misson ready
- Covered reception duties; pulled records, called & scheduled annual exams, 1.3K mbrs--100% AFDRAP patients seen
- Customer svc guru! Garnered 100% positive pt feedback on DoD surveys--key to Wg 97.5% satisfied w/clinic
- Dental Executive Function Org mbr; guided clinic prgms/policies--key to steady focus on performance metrics
- Deploy'd to White House ISO COVID msn; led screening, guid'd 6 members/42 tasks/6 entrances--cared f/ 50K employees
- Dir'd Fly prgm f/1K pts; trn'd 102 mbrs/audit'd 205 recs/0 crit discrepancies ID'd--plt'd 100% flyer rdy stats/10 mo best
- Directed $528K dental chair replacement plan; coord w/4 agencies, 24 units installed--enabled $6.1M in care
- Directed 3-day dental msn spt visit; steered 3-mbr tm/cared for 23 remote Amn--saved AF $16.8K in referrals
- Directed logistics ops; coord'd Sq supplies/3 equpt pkgs 200K--maintain'd $550K budget/secur'd $9M in assets
- Directed ops for 11 mbrs; coord'd 3K procedures for 1.2K wg populus--vital to wg dental readiness 99.5% rt
- Directed sterilizing center ops; processed 375K instruments/2 flts--zero hospital acquired infections, 8K beneficiaries
- Drove new civ appraisal sys; CAF monitor/mng d 14 folders/mbrs awd d $4K/240 TOAs--100% compliant/#1 in Gp
- Drove trmt prcs prgm; rvw'd 315 procedures f/12 providers/ID'd 11 errors--aligned w/DHA initiative/100% compliance
- Eagerly filled unexpected Dental NCOIC position; led 7 team members, reinvigorated esprit de corps--superior leader
- Earned "AFRC/SG Seasonal Influenza Program Superior Performance Award of 2018"-->99% flu vaccine coverage
- Engaged w/AFMOA; expedited purchase/install of $80K endodontics microscope--boosted svcs to 9.2K mbrs
- Established new sharps accountability procedures; accounted for 475 blades/needles--zero cuts/needle sticks
- Executed 9 hrs MDG random security; checked IDs/patrolled bldg--guarded $9M facility/1K DoD employees/7K pts
- Facilitated sq budget execution; equipped 52 sq mbrs--ensured $800K clinic's ability to sustain mission requirements
- Four Star command; SOCOM clinic asset; executed 3000+ hrs with appointments/referrals/consults f/1500+ patients
- Functional SME; 28 prsnl authorizations/adjusted 5 billets/gained 1 Lab GS postion--mitigated clinic manning deficit
- Gp Decon mbr; spt'd 3 'Op Varstiy' exercises/set up fac/prcs'd 75 pts through IPPD >12 min--postured CBRN/msn rdy tm
- Gp RAM exercise POC; executed 10 insps/surveyed/canvassed 2 bldgs/parking lot--safeguarded $6M facility/92 prsnl
- Gp Top 3 VP; coordinated 4 Lunch & Learns for MDG attendees--imparted new EPR/DSD knowledge to 56 gp mbrs
- Hand-picked as unit Casualty Notification ofcr; organized 27 providers' schedules--Gp rdy for emer response
- HAZMAT guru; revised/approved 86 new chemicals in AF database--corrected/closed '12 FW safety write-up
- ID'd/trk'd at-risk dental pop; dev'd brfs f/86 VRS/taught etiology/disease prevention--edu'd 200+ prsnl/coined by Sq/CC
- Implemented Dental New Comers briefing-- Reserve requirements briefed; reduced missed appointments by 65%
- Increased Wing readiness-- assessed class 2 records for misdiagnoses; IMR rates increased to over 80% for 9 months
- Key oversight; reviewed 23-item medication list/rewrote prescription directions--ensured safety & compliance
- Led $4.4M eqpmt inventory; mng'd/located 564 line items/ID'd/sched mx discrepancy--ensured 100% accountability
- Led annual GSU inventory; coord'd w/tri-service clinics/162 units--confirmed record custody/accounted f/859 charts
- Led dental tech appreciation day; raised $450 in donations/coord'd movie showing--boosted cohesion/59 staff
- Led Front Desk Ops/4 mbr; scheduled 2.8K annual exams w/96 UHMs--vital to 76% oral health/10%>AF std
- Led mthly insp, 19 mbrs/14 treatment rooms; monitored 20 checklist items--ensured 3.8K visits/0 acquired infections
- Led the Orthodontics department; mng'd 3 mbrs/spt'd 5.7K procedures/$98K--sq yld'd $7.8M prod/133%>FY '22
- Mng'd $840K cost ctr spendline; enabled care f/26 dentists/25K visits/109K procedures--vital to Sq $8.5M production
- Managed dental logistics; ordered $63K in eqpmt/supplies--facility met new IV sedation monitoring guidelines
- Managed Oral Surgery dept; monitored 63 sedations/9 techs/8 docs/assisted 5 cases--genrated $42K treatment
- Manpower/security tm chief; directed 26 MDG mbrs through security measure implementation--secured $4M facility
- Mng'd failed appt prgm; init'd 233 CCF notifications/33% appt re-util'd--sv'd DoD $67K lost prod/bested AF goal 3%
- Mng'd Op needs; tracked 456 pts/notified Sq CC's/engaged Wing ldrship--reduced failed appts from 6% to 3%<2 mo
- Mng'd Sq trng; 13 mbrs in UGT/track'd 38 AFTR rec's--2 mbr scor'd >90%/rcv'd AMC SG outstanding medal
- Motivated NCO; enhanced clinical knowledge and expertise; earned ACLS certification--surpassed AF standards
- Operations guru! Single-handedly identified & rectified computer prgm malfunction; 40% increase to ops efficiency
- Orchestrated continuing education/14 dentists; arranged venue/US dental rep travel--garnered Grp NCO 1st Qtr
- Outstanding dentist; 990 pts seen/$321K in care/propelled Sq's $5.5M output--FW 99.1% rdy/4.1% < AF goal
- Oversaw $1.8M care f/18 providers; provid'd follow-up appt f/1.2K patients--incr'd rdy rate 98.8%/3.8% >tgt
- Oversaw readiness lvling initiative; tm sched'd/reorg'd exams due 2 mos early--AF 1st/dvlp'd new trng process/77 MTFs
- Oversaw sq sedation pgm; rvw'd/track'd/maintained/verified 160 clinical records--ensured 0 discrepancies/sq insp rdy
- Peer rvw sect rep; trk'd 35 records/ID'd/fixed 12 errors--mitigated 42% discrepancies/crushed AF pt safety avg by 5%
- Performed 195 preventive procedures; produced $13K care--81.6% dental health rate 4th Qtr '13/#1 in USAFE
- Performed eqmt preventive mx, 8 items/$87.1K; supported 4.5K patients/6 providers--critical to $970K flt production
- Piloted Class 3 pgm; track'd 90 AD 6 GSU non-deployable patients--attained 0.6% non-rdy rate/2.4% >AF std
- Piloted UGT, 5 AD/3 ARC techs; guid'd 5 lvl rqmts/qual'd 120 tasks--incr'd capes 24%/spt'd gp's 2020 Verne Orr Nom
- Primavera Bazaar vol; dedicat'd 5 hrs to CGOC & dental food booths--$374K event sales/morale enhancement
- Prolific surg; performed 35 sedation cases/$24.3K value--drove 74.1% Class 1 rate/crushed AF goal by 9.1%
- Propelled UGT/13 Amn; cert'd 61 criti tasks/5 & 7 lvl rqmts--streamlined initial trng/incr'd job qualification f/trainees
- Provid'd prophy's f/534 pts/1.3K procedure's; aided 20% tm production/highest in sq/2d qtr--vital to $4.4M sq output
- Provided 24/7 on-call support, 4.6K beneficiaries; integral to wg's 1.3% non-depolyable rate--100% Returned to Duty
- Retrained nine technicians proper surgical sterility/aseptic techniques--solidified adherence to IC guidelines
- Revamped processing ctr; briefed sterilization procedures, 22 dental Amn/ops increased 18%--zero TJC discrepancies
- Revised code cart; taught life-saving course for new equip/elim'd 4 ACLS gaps/51 personnel--increased Group capes 18%
- Scrutinized 70 sedation charts; targeted/fixed 145 documentation errors--confirmed 100% pt record accuracy
- Secured OSAP trng; launched latest AAMI/ANSI guidelines--reshaped local infection control prgm to full compliance
- Select'd f/dental ops DV visit; showcas'd/brf'd Dental Sq capes to 35 NATO ofcrs--won AOTQ/coined by Cmd Surgeon
- Served as flt pt advocate; resolv'd 11 issues/ed'd tm on customer spt/etiquette--cultivat'd 97% pt sat rt, #1/12 in ACC 4Q20
- Sijan Warrior! Dedicated patient advocate/flt timecard manager--'14 Medical Operations Sq NCO of the Year
- SME intravenous puncture; 62 IV lines started/70 pts/<1% needle restick/miss rate--decreased pt anxiety
- Sole ACLS certified tech in flt; responded/asst'd in Wing mock code blue--praised for excellence by MDW inspectors
- Sole oral surgery IV trainer; imparted three critical OS/IV sedation tasks--certified 2 Amn to perform pt IVs
- Spearheaded CAD/CAM training; primed 32 prsnl on correct eqpt/software usage/1 hr--incrs'd msn capability by 25%
- Spt'd annual records audit; 2K records inventoried, ID'd/corrected errors raised deplymt rate to 98%--3% over AF goal
- Spt'd Retiree Appreciation Day; provid'd dental care x38 mbrs--veterans sav'd $18K in out-of-pocket expenses
- Sq AOTM! FD SME; instr'd 15 amn /210 core tasks/mng'd 44 scheds/4K appts--wg 71% Tx cmplt rt/beat AF tgt by 5%
- Sq Compliance Mgr; oversaw 14 self-inspections/8 SAV fixes--enhanced standardization and process improvements
- Sq PRP SME; init'd 5 prsnl certifications/coord d trn'g f/8 Amn/trk'd 40 nuclear surety mbr--no findings noted f/UEI '19
- Superb orator! Facilitated "Digital Dentistry" CE; improv'd clinical skills x15 dentists--sav'd $10K TDY cost
- Synchronized deployment dental support; expedited care for 2K warriors--helped sustain AF's highest deployed wing
- Tackled Patient Safety Trainer crse; acquired tm building strategies/principles--rdy to mentor new Gp medics
- Team player; produced $4.6K in care during manning shortage--seized 97.3% base dental ready rate/2.3%>AFDS std
- Third party liability & pay pt POC; led 2 PI's/acq'd insurance info/coord'd claims--redistributed expenditures/sv'd $32K
- Top prophylaxsis tech f/2 mos; gen'd 846 procs/254 pts/$5K in Tx rendered--key to 98.9% wg dplmnt rdy rt/3.2%>AF gl
- Trained 6 Amn; taught 8 core knowledge/Infection Control processes--reduced manning gap/production shortfalls 32%
- Trained 19 prsnl on updated CDC/CIPC procedures; in line with OSHA guidelines--awarded Dental Tech of the Mth
- Trust'd Care advocate; ID'd incorrect SSN/intercept'd complex IV error--mitigat'd 2 pt sfty encounters/beat AF std 24%
- Unit Safety Representative; 30+ areas inspected w/findings briefed to Wg cmdr--only 3 MDG mishaps FY2020
- Vol'd 14 hrs at Craig hospital; trained in litter trans/patient care/medical aid--supported 30 wounded warriors