Admin/CSS EPR Bullets

- Revamped SNIAC Program--HSI inspector stated "best program in past 4 yrs"--"Outstanding" rating!

- Expertly coord' 650 EFMP cases--guaranteed availability of medical resources at 152 bases world-wide

- Painstakingly digitized 800 Special Needs records--devoted 120 hours--increased space utilization 25%

- Oriented to AE process--honed leadership skills/steered AEs during ex--recognized as "Top Performer"

Casualty Services Technician

- Responded to 1700+ deaths and 2500+ Airman who became ill or injured during this period.

- Revised Casualty Operations Branch file system, transferred all paper files to electronic format per AFI

-- Received zero discrepancies after AFPC no-notice inspection, praised as "best file plan to date".

Executive Officer

- Brought knowledge and info back from AMC 4-star conference; updated Grp on expectations and future of AMC.

- Protocol expert! Prepped 305 AMW for several 4-star and DV visits; perfectly executed--no show-stoppers

- Great Mentor; provided guidance and training on proper formats of all AF communications to AD and civilian mbrs

Miscellaneous

- Re-established 20 AMXS Personal Information File program--squadron personnel files safeguarded/regulated

- Established inventory/control procedures ensuring accountability of 183 pieces of ADPE valued at >$100K

- Knowledgeable/reliable; was hand picked to work at the BITC due to low manning--ensured base msn success

- "Go-to" tech admin; swiftly troubleshot/resolved common comp issues in 77 AMU bldg--comps msn capable

- Identified, corrected dozens of long-standing personnel issues--restored 100% visibility on DEROS allocations

- Adjusted customer service hours to meet needs; eliminated most common customer complaint, increased CSS access, training

- Scheduled course dates for officer and enlisted military members to attend--maximum use of available slots

- Worked tirelessly to prepare for inspection--directly responsible for strong rating received during HQ PACAF Operational Readiness Inspection

- Managed and maintained internal office suspense--streamlined office--reduced late reports 75%

- Broad computer background--has knowledge of several computer languages, and posseses elite computer skills

- Developed file systems for all DCO staff agencies and three maintenance squadrons; increased efficiency

- Organized, implemented plan to correct, update squadron’s e-mail global information for ORI--key to success

- Base admin assistant chief, developed training procedures on records management, publications, forms management, and special orders--increased personnel qualification 50%

- Training streamlined transition of newly assigned airmen to their workcenters, reduced qualification time by 50%

- Established procedures and originated Wallace Air Station forms--a first!

- Set up forms and publications accounts for six branches--vital to efficient squadron operations!

- Soley responsible for correspondence, telephone communications, filing, and reporting during stand-up of tactical operations HQ--assured mission effectiveness from day one

- Scheduled course dates for officer and enlisted military members to attend--maximum use of available slots

- Advised military members on formal training classes needed to progress--no lost advancement opportunity

- Monitored and processed over 11,000 enlisted and officer performance reports--reduced late reports from 30% to 5%

- Tracked inaccurate reports and returned to units--preemption reduced late submissions by 50%

- Refocused office responsibilities--accuracy and timeliness of report processing increased by 90%

- Resourceful--obtained two scarce regional RMS training slots--saved $7000, increased flight personnel qualifications