Maintenance Operations Center (MOC)
Duty Description
- Coordinates planning/scheduling/documentation ops; perf's mx mgmt for 9 TFA KC-135R acft valued at $468M
- Consolidates an integrated acft weekly/monthly maintenance/flying & Aerospace Ground Equipment schedule
- Monitors Core Automated Mx System for Mobility (G081) acft mx data accuracy and executes quality reviews
- Advises on acft availability, configuration & possession in G081; reports health of fleet data to Gp/Wg leadership
- Controls maintenance on all assigned aircraft and makes adjustments to priorities based on mission requirements
- Dispatches specialists, issues manual job control numbers, sets start times, inquire of ETIC's on all jobs
- Maintains visual aids depicting status of aerospace vehicles and associated support equipment and AME
- Provides timely, accurate, and actionable a/c maintenance information to all airlift stakeholders and group leadership
Job Performance
- Administered 90+ acft/wx advisories; channeled timely info to base populace--kept AVB acft mx complex safe
- AFSO 21 mx lead; ID'd/rectified 8 IFE notification shortfalls--reduced 2 min std response time 50% to <1 min
- Answered critical Senior Controller need; led 7 prsnl/compiled 200 rpts--ensured CAS/Medevac/CSAR/EW asset vis
- Attended pallet build & shipment crs; enhanced qual & req skill set--transported 3.2k tons cargo to Africa & Turkey
- Authored flt surety programs; 36 focus gens/12 a/c preps for USAFE IG--555 AMU aced INSI/wing rtd "SAT"
- Balanced fleet health w/mx & flying sched; excellent 83.2% avg MC rate for 6 straight mos--best avg in 2 yrs
- Boosted MOC capes; trnd inexperienced prsnl/instituted new WJQS--achieved 100% interchangeability/QA pass rate
- Boresight database key player; coord data integration w/AMXS/MXS/LRS--provided wing ldrs accurate data
- Choreographed 360 rpts; spotlighted 31 FW actions to HHQ--secured 4th straight USAFE Daedalian Mx Awd
- Collaborated w/ 15 agencies; generated 6-ship alert package 10 hrs--poised Wg's int'l hostage crisis response
- Committed SNCO, led prep/launch for 3 AF CoC static display a/c--a/c appearance lauded by senior leaders
- Completed 3 college classes/received 9-hrs; maintained 3.8 GPA--received Armament Systems CCAF degree
- Completed 9 semester hrs/two TOP III crs's; sustained 3.8 GPA--awd'd A/C Armament Sys CCAF /mentored 21 pers
- Condensed MOC TBA; reduced Master Task Listing from 13,205 to 114 task--zero discrepancies during UCI
- Conducted 29 Quick Reaction Checklists; vital info dispersed/precautions adhered--safeguarded $1.25B assets/prsnl
- Conducted AFCENT tanker ops; coord'd 1.7K sorties/msn updates--delivered 52M lbs of fuel to 4.2K coalition rcvrs
- Controlled $5.3M facility; procured $250K uninterrupted power supply--shielded $23M in unique equipment
- Controlled divert of 10 airborne acft; coordinated support & tracked acft status--forwarded status to Sr leaders
- Coord $20M intra-theatre pod redistribution; Wg gained 10 assets--base Electronic Warfare defense up 31%
- Coord'd 12 HHQ mx recovery taskings; dispatched 23 prsnl/14 parts/$90K--recovered WW AMC global airlift capes
- Coord'd airfield emergency response; guided F-16 fuel spill team--minimal impact/combat ops resumed <2 hrs
- Coord'd BAF mx; org'd 15 agencies' supt/tracked 13K pre/post flt actions--facilitated AEW 2K sorties/83% MC rate
- Coord'd mx efforts w/15 agencies; 6 acft generated OIR--2.5K flt hrs/550 sorties/95K lbs muns/100% rel rate
- Coord'd PTO shaft immediate-action OTI, completed < 24 hrs--averted fleet-grounding/STRIKE Ex impact
- Coordinated multiple emerg responses; 6 fuel spills, 2 IFEs, 3 prsnl mishaps, 2 acft incidents--flightline ops unabated
- Critical asset to the MOC! A C-130 maintenance knowledge pump; eager to share knowledge with colleagues
- Deployed 161 days ISO OFS, OIR, and OSS; controlled 52 acft/3 bases--secured 10K flt hrs w/combined 80% MC rt
- Deployed to ANATOLIAN FALCON; completed 50+ mx actions--aided 555 FS fly 100% scheduled sorties
- Deployed to Joint Base Balad (JBB) Iraq; managed spt for 69 acft--aided elimination of two enemy insurgents
- Directed mx Ex ANATOLIAN FALCON, 211 sched'd mx actions/16 a/c reconfigs--272 sorties/94% MC rate
- Directed section trng; 9 mbrs/730 tasks mastered/63% shop replenished--drove 100% tm mbrs qual'd for duty
- Directed surge support; synchronized acft "hot pit" times--effected 384 sorties w/ solid 83% msn capable rate
- Directed trng 12 coordinators; 450 tasks mastered <6 mos/increas'd productivity 52%--mbrs 100% task qual'd
- Directed/qualified 12 controllers; led mx coord/spt'd Wg's 7.5K flying hrs--selected as MXG's 4th qtr MSPOQ
- Diversified; aided to European multi-national cross servicing exercise--100% NATO tasks completed on time
- Drove data validation process; ID'd/resolved 242 IMDS errors/guided new review prgm--secured accuracy/3 mx sys
- Drove MOC's aid to multi-nation cross servicing exer; coord local support--increased NATO Ops readiness
- Drove Wg gen plan; 640 mx action tracked/100% acft rdy < 36 hrs--12-Ship pkg deployed/Wg capes displayed
- Earned 6 credits towards CCAF Aviation MX degree; maintained 3.2 GPA--enhanced work center/prsnl skills
- Enabled F-16 alert oversight; dispersed 12 scramble notifications/tracked 4.3K hrs--2 enemy pos elim'd/6 muns spent
- Energized Sq self-assessment; scrutinized 32 prgms/guided 2K insps--boosted compliance, 92% QA pass rate
- Enhanced NATO weapons trng msn; drove 12-pod deployment--122 sorties/93% flying schedule effective rate
- Ensured recognition of excellence; 1 BTZ/1 Cmd/1 Wg/4 Grp/8 Sq award winners--most-deserving rewarded
- Established checklists/report procedures f/KC-135s; staged 195 prsnl/22 acft--delivered FMC cmbt rdy sorties <24 hrs
- Evaluated sect's Mar '10 CI prep, revamped OAP tracking sheet, zero sect findings--coined by 31 AMXS/CC
- Excellent expediter, headed speedy mx actions on 2K Code-2/3 pilot discrepancies--2,531 sorties/3,572.7 hrs
- Excellent military bearing; cool and level headed during emergencies contributing to zero injuries during mult events
- Executed 15 Emergency Action Checklists; coord'd with group/wing--solidified AFCENT response action
- Executed 2.6K emer QRCs; relayed info/29 base agencies/3 jt ntns--secured PL2 assets/2K mx psnl/$4.7B base eqmt
- Executed 308 stripes on the line insp; recognized/corrected 112 minor/major errors--provided superior CTK products
- Expertly trained newly assigned coordinator; ensured database/EMOC comprehension--assured C3 transition
- Facilitated safe mx on 53 a/c; created Excel database/mngd 40 crs codes/reduced backlog by >15%--60 pers trained
- Filled MOC superintendent role; upheld mx comm for 3 surges--1.8K sorties/July's 10 of 10 metrics, 6 yr best
- Goaded mx Pro Supers for acft fixes; wg beat 8-hr fix rate std three straight months--Block 40 CAF 1st in 3 yrs
- Guided Avionics 2-lvl shop; oversaw 28 workloads/tested 297 units/repaired 151--averted $63M depot costs
- Guided daily fly sched; provided acft utilization/deviation reporting to 385 AEG--key to overall 97.3% KC-135 ME rt
- Guided pro supers for fixes; wg beat 8-hr fix rate std 8 straight mos--key to 7K sorties/10K hrs for FY10 FHP
- ID'd critical COMSEC failure; coord LMR programing/installed 17 VOIPs <24 hrs--zero loss in MXG C2/sys VV&C
- ID'd/corrected trng lapse; developed IMDS/Excel prgm/spun up nine controllers--nixed trend/MIS errors cut by 30%
- Implemented E-tools; integrated 14 laptops/enabled 596 TO digital mgmt--slashed prgm 85%/svd 1K man-hrs
- Implemented new IDF attack reporting sys; consolidated mapping/prsnl/PAR sweep info--produced near real time C2
- Infused F-16 2-ship for Romania Airshow--Romanian/Belarus SecDEFs quoted, "Impressive a/c showcase"
- Initiated 27 emerg action wx/advisory checklists--fostered safe mx operations for over 1,200 MXG personnel
- Initiated four Dull Sword reports; defined surety equipment faults--ensured 31 FW 100% STRIKE msn ready
- Inspired 11 Amn across two MAJCOMs; led six USO/MWR events/pushed two CCAFs/two AFAMs--embodied WPC
- Integrated 2 APG sections; safely merged mult sq maintainers into launch plan--successful 12-ship OEF launch
- Integrated two Strike Evals/one LSN; ensured EXE scenarios executed accurately/efficiently--kudos from GC
- Led "Real Thaw" MOC; coord'd 267 sorties mx/800 mx actions--1500 live fire ops/14 pilots NATO qualified
- Led 4 mbr tm w/alt EOC/MOC stand-up; fixed 40 critical comm/facility rqmts--incr AUAB emergency C2 capes 50%
- Led a/c generation during NATO Strike Eval, 10 a/c readied for USAF's #1 msn--31 FW rated "Msn Capable"
- Led AFTO Form 244 review; evaluated twelve CTKs/researched tech data accuracy--"zero" defects on QA follow up
- Led cannibalization prgm; controlled hangar access/tracked 13 hangar queen acft--preserved $1B in resources
- Led DEP GCC; coord >1K injects/39 IDF responses/48 QRCs/1.4K actions on 33 a/c--MXG section of MO, Mar '16
- Led dual a/c reporting; oversaw 411 ATO generations/seven units--facilitated 2K MILPERS changes/108 muns drops
- Led MOC chklst validation; reviewed/verified 38 chklist/800 items--crucial to quick/accurate info dispersion
- Led oversight 1.5K deviation codes; streamlined OG/MXG comm--shored FY14's 6.6% MX/OPS rate/8% std
- Managed $150K land mobile radio account; directed spt to 100% MXG radios--restored AMUs/MXS comm
- Managed $150K land mobile radio account; procured 29 radios for defense project--50% comm asset increase
- Managed 10K EMOC status updates; provided data to 600 mtgs--painted accurate depiction for Wg/MXG CC
- Managed 18 props/ 19 engs>$80M; coord'd 29 CANN actions/upheld 80% MC rt--drove 4,194 sorties/10,0033 flt hrs
- Managed 61 EA pod fleet, USAFE largest; 3K mx actions/secured 81% pod MC rate--ensured Air Superiority
- Managed a/c Set Piece Demo preps, 24 mx'ers trained on combat turns--NATO evaluators stated "Noteworthy"
- Managed Avionics supply prgm; tracked 209 MICAPs/1.5K repair cycle items--$81M returned, 100% on-time
- Managed Boresight database; integrated 14K supply, mx/ops event data--provided MXG w/critical mgmt tool
- Managed IMDS program; ensured personnel trained on IMDS reporting/tracking--lowered DIT error rate 10%
- Maximized fleet hlth rpts; mastered prgm/perfected func/design--bolstered vision of ldrsp/MXG/HHQ w/key metrics
- Mediated 150+ deviation codes; highlighted comm breakdown--triggered 4th qtr FY13 dev rate down by 60%
- Mentored 13 coordinators; tracked/coor'd 500K EMOC inputs/secured Wg's FY15 84% FSE rate--beat std 3%
- Mentored 13 mbrs on educational importance; inspired 3 college enrollments--1 Amn garnered CCAF degree
- Mentored 15 mbrs on Educational importance; drove 5 college enrollments--2 Amn garnered CCAF degrees
- MOC coord on AEF prep live-fire TDYs; last sec fill-in/kept ldrs aware of gun issues--acft/pilots war ready
- MOC liaison during Surety msn validation; 12 gens/38 demos/491 loads--wg garned best possible Sat rating
- Monitored 400+ weekly IMDS entries, identified/corrected 60 errors--improved acft status reporting by 15%
- Monitored SB/PW program; channeled three critical tasks to avionics mgmt--ensured action response < 1 hr
- Monitored Wg pod status; tracked 54 ECM/26 sniper/5 HTS pods worth $164M--key to 31FW cmbt capability
- Mx Group insp team; reviewed/identified discrepancies w/SPRAMS/-21 accounts--guaranteed program effectiveness
- Mx Ops Mentor Prgm Committee mbr; developed 8 wk prgm/6 focus areas addressed--pilot class mbrs praised
- Mx Ops SNCO Mentor Prgm mbr; developed team building prgm/12 areas addressed--sharpened mbrs skill set
- Obtained PTL certification; developed PT trng regiment/led 21 mbrs/30 sessions--sq PT pass rate up 7% to 96
- Orchestrated $160K MOC renovation; rem/rep aging eqpmt/furnishings--modernized MOC for 21st century ops
- Overhauled acft gen flow plan; reinforced mx/ops timeline/324 mx actions--postured 51 warfighters/cmbt rdy
- Overhauled ADPE acct; cataloged 78 items/updated 25 computers/decommissioned 20 items--secured $161K in assets
- Oversaw 18 Dull Sword reports; defined surety equip faults--ensured 100% availability for STRIKE mission
- Oversaw emergency notification; executed 488 checklist/advised 38 agencies--safeguarded 1.2K mx members
- Oversaw generation of 18 acft for 555th AEF--enabled OFS 9.5K hrs/2.2K sorties/99% FSE rate beat 81% std
- Oversaw production of 16-ship Juniper Stallion; 196 sorties/281 hrs/w/ stellar 93% MC--31 pilots upgraded
- Performed at JBB as Sr Wpns Contr; position normally held by TSgt--lead spt of 7,001 sorties/31,017 flt hrs
- Pivotal asset 23 WG CC daily Standup; ensured accurate status/flying 4 AMUs/3 HMUs--provided WG critical info
- Prepared JOAP & IMDS pgms for UCI; zero defects--inspector stated "core MOC duties knocked out of park"
- Prepared JOAP & IMDS pgrms for 2010 USAFE CI--IG noted zero defects/lauded as "knock out of the park"
- Prepped Moron, Spain MRT to support Hill F-16 a/c, mbrs/parts in place on time--a/c redeployed on sched
- Problem solver; investigated/recovered missing T2.5 sensor--resolved ROS, saved 20 man-hours/$13K asset
- Provided daily a/c status to HQ USAFE/A4; primed ldrs w/ contingency health--enhanced Ops OD success
- Provided daily aircraft status to HQ USAFE/A4; zero percent error rate--ldrs primed w/real-world fleet health
- Provided Strike MOC; Nuclear msn spt/5 allies NATO X-svcing insp--rcvd Wg "Superior Achievement" Awd
- QB'd vital 50 acft mx status records recovery after Excel pgm crash; 100% info saved--no effect felt in group
- Qual'd multiple wpns systems; spt'd 2 MXGs/5 MDS mx ops--offloaded 42K pax/638 patients/40K tons cargo in AOR
- Redefined MOC cape; ID'd 30 outdated items/12 prgms/restored compliance--aced 20 insp/100% QA pass rt
- Reported acft status to HQ USAFE daily; validated 52 acft, 14K mx data--maintained 100% accurate reporting
- Revamped group a/c status boards; standardized data tracking/four MDS--656 status updates/decreased errors by 25%
- Revamped MOC MICT prgm; developed 139 item cklst/ID'd/fixed 6 major write-ups--MOC 100% compliant
- Revamped Records Custodian program; revised 109 items/corrected discrepancies--sustained 100% records accuracy
- Revamped section's MICT prgm; developed 139 item cklst/fixed 6 major issues--certified 100% compliance
- Revamped security & safety prgms; reduced requirements by 30%--ensured section met 100% AFI compliance
- Revised MOC Emergency Action cklsts; streamlined response procedures--standardized mx group reactions
- Revised Records Custodian acct; rectified 1K line items location/distribution/mgmt--keyed "effective" rating UEI '16
- Scrutinized 26 fly schedule 2407 changes; reviewed inputs/implemented changes--decreased deviation errors by 99%
- Stellar facility manager; ensured building upkeep/security--zero discrepancies on wing safety/fire inspection
- Stood GCC; triggered recovery for 8 IDF attacks/589 prsnl acct'd--reported zero casualties w/in 5 mins/ATO restored
- Stood up $3.5K alternate GCC; developed site for five Amn & 21 assets--ended units CV & guaranteed BAF's ATSO
- Streamlined a/c status reporting; redesigned/automated tracking tool--1.3K records processed/cut data entries by 25%
- Streamlined controller trng; supervised AEF swapout of seven personnel--three day turnover reduced to two
- Streamlined indirect-fire SAT detection; installed Google Earth/taught 12 pers--ID'd 42 impacts/cut report time 11 min
- Stripes-on-the-line; ensured strict adherence to tech data/safety guidelines--sustained 97% QA pass rt, May 10
- Supervised 12 MOC coordinators; drove 180K mx actions/secured Wg's FY13 86% MC rate--beat std by 5%
- Supervised 14 acft Ex ARCTIC CHALLENGE; enabled 148 sorties/303 flt hrs; solidified NATO commitment
- Supervised 15 MOC coordinators; oversaw 500K mx actions/secured Wg's 80% MC rate--#1 Blk-40 unit CAF
- Supervised 70 Amn/3 sections; led Avionics flt/MXG MOC--bolstered Wg's 86% msn capable rate/CAF best
- Supervised 98 acft/7 units status; timely/accurate MX/ops coordination--enabled 4.5K combat sorties/76% MC rate
- Supplied critical NATO forces manning assist; aided 5 countries--enabled SHAPE Surety/Strike mission trng
- Sync'd KAF/BAF mx reporting; integrated EMOC/standardized AFCENT slides--provided COCOM w/real-time IM
- Tracked daily ATOs; WOC/Mx representative--directly contributed to multinational "No Fly Zone" over Libya
- Tracked/reported 13 hangar queen acft; coord'd Wg needs w/ACC--key to zero Cat-III/100 hrs svd in ops chks
- Tracked/reported 6K engine samples; 40 min avg turn/destroyed 75 min std--prevented F-16 Class-A mishap
- Unmatched technical knowledge and proficiency with MOC duties, procedures, and operations; subject matter expert
- Validated Surety msn as MOC liaison; 12 gens/38 demos/491 wpns loads--wg garned best possible Sat rating
- Validated/cleared 93 engine runs; ensured up-to-date eng mx qualifications--facilitated safe ground operations
- Wg Ops Center mx liaison; skippered cmd/ctrl for 5 surety generations--Wg earned highest SAT rating for NSI
- Wg ops cntr liaison; provided mx spt to four strike generations--Wg praised as "Center of Nuclear Excellence"