- Assumed duties of alternate site during reorg; delivered seamless support to four COCOMs
- Conducted five briefings; prepared Airmen for mobilization/deployment ISO INHERENT RESOLVE
- Coordinated transportation for 160 short-notice emergency shipments--99% delivery ahead of schedule
- Delivered exception performance despite manning and difficult, constantly evolving operations
- Drove coord w/Wing to establish first-ever partnership for FOD; exceeded MAJCOM deadline
- Emphasized safety; facilitated 365 accident-free days and no DUIs--first time in 6 years
- Executed Wing's five mission taskings, pushed 98 personnel to multiple locations, 100% accomplished
- Facilitated teamwork and motivated his peers to exceed ACC goals--efforts recognized by Wing Mx
- Implemented first-ever weekly review--increased input; vetted suggestions--inspired innovation
- Improved quality and on-time status for 860A annual reports--reduced unit delinquencies by 50%
- Kept all units updated on weather and MedEvac status--coodination vital to world-wide rescue operations
- Led workcenter to highest SAA numbers in Squadron; unrivaled customer service--raised average 50%!
- Logged over 200 Medevac requests, coordinated CoC notification, initiated appropriate responses
- Maintained all mandatory training with a 100% completion rate ahead of schedule; #1 trainer!
- Notified users of CCIRs and SIPR blackouts, reporting failures within minutes, reduced restoral time by 50%
- Organized goal-oriented team and accepted team input to reduce admin problems--metrics off the chart
- Organized STEP/annual/quarterly award boards for wing; herculean effort ensured 60 Amn rewarded
- Oversaw 16 couriers, managed 55 missions, dispatched 24K lbs of classified material/accurate and on-time
- Piloted FTW/CC agressive schedule; 20 weekly briefs/kept Sr leaders informed--key to War on Terrorism
- Prepared 80 sets TDY orders/vouchers; 95% error-free/on-time; provided TCTO fielding flexibility
- Processed 220 requests for service--drove 95% on-time rate; shattered AMC 90% support goal
- Proven management skills; transformed workcenter from substandard to best out of four squadron sites
- Provided around-the-clock Tactical Operations Center support--aided 3 isolated teams, recovered 20 Amn
- Rescued shop morale; obtained necessary training, restored production during 80% turnover of personnel
- Revived unit program; aggressive follow-up reduced errors, increased readiness--best program in MAJCOM
- Selected to tutor Navy partners--increased coord/understanding--expanded advanced toolset use
- Tracked, maintained civilian training and readiness--increased relevance, reduced non-quals
- Trained 6 newly assigned coworkers in all aspects of contract delivery; restored productivity
- Volunteered for additional duties as the Equal Opportunity Leader and Security POC for section